How far in advance do I need to book?
Preliminary estimates use standard planning rates for requests with 3 or more days advance notice and a proposed 5% express line under 3 days. No interstate dispatch will occur unless and until required authority is active and the trip is approved.
How does the day rate work and what does it include?
Pilot uses a $450 per day driver-pay rate billed in half-day increments, with a one-day minimum. The estimate itemizes gas fuel where applicable, tolls, lodging, an 8 percent insurance surcharge on driver pay, and assigned-driver positioning travel. Electric charging is billed at documented actual cost with receipts. The result is preliminary, and no interstate trip proceeds until required authority is active and the trip is approved.
Does my vehicle need to be running?
Yes. A driveaway driver operates the vehicle, so it needs to be running and driveable. If your vehicle isn't running, please call Dan directly at (833) 700-8364 to discuss options.
What is your cancellation policy?
The published policy provides a full deposit refund at least 7 days before pickup, a discretionary refund between 48 hours and 7 days based on incurred costs, and forfeiture within 48 hours. Documented nonrefundable driver travel may be deducted as allowed by the trip agreement and applicable law. The written agreement controls.
Who drives my vehicle?
Dan Ketelsen owns SelectDrive and is the planned primary driver and current customer contact. Any future approved booking would identify the driver before pickup; driver approval requires MVR and background clearance.
Can an animal or personal effects travel with my car?
A pet that travels well may accompany the vehicle it belongs to, and ordinary belongings that fit safely below the window line may be accommodated, but both require advance disclosure and written approval in the trip agreement. Approval is separate from the price estimate and is never automatic. These accommodations are incidental to delivering the vehicle. SelectDrive does not offer household goods moving, standalone goods delivery, or standalone pet transport. No person may ever travel in the vehicle. Review the pets and belongings policy.
Why are there travel costs in my quote?
SelectDrive is based in Des Moines. A preliminary estimate itemizes positioning travel for a future assigned driver. Each leg uses the cheaper feasible option between a round-trip drop-off and a flight plus ground transport.
How does GPS tracking work?
If a future trip is approved and tracking is enabled, the agreement would state what private location or milestone updates and condition documentation are included. A private tracking link should not be posted publicly.