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Terms of Service

Last updated: July 27, 2026

These Terms of Service govern your use of the SelectDrive website at select-drive.com and describe the general terms that would apply to an approved driveaway or vehicle transport engagement. Please read them carefully.

These are SelectDrive's site terms of service. They are not a substitute for the signed agreement for a particular trip or commercial project. The signed agreement controls if it conflicts with this page.

1. About SelectDrive

SelectDrive is a driveaway and vehicle transport business operated by SelectDrive LLC, based in Des Moines, Iowa. The business was founded by Dan Ketelsen. Any proposed trip remains subject to active authority when required, applicable insurance, an approved vehicle and driver, lawful operating conditions, and a signed agreement. SelectDrive is not an open marketplace or a broker that posts customer jobs to an anonymous load board. Any future accepted booking would identify the assigned driver and the trip-specific documents that apply.

2. This Website Is Informational

The select-drive.com website is a marketing and informational resource. Visiting this website, browsing its content, or submitting a contact form does not create a service agreement, contract, or commitment of any kind between you and SelectDrive. No service relationship is established until SelectDrive accepts the project and both parties complete the required signed agreement.

3. Service Agreements

All driveaway and vehicle transport engagements are governed by a separate signed agreement made directly between SelectDrive and the client before service starts. That agreement will identify the customer, assigned driver, route, vehicle, pricing, timeline, vehicle contents, insurance documents, and other trip terms. Nothing on this website supersedes or modifies a separately negotiated service agreement. Deposits are non-refundable within 48 hours of the scheduled pickup date (see Section 5 for full cancellation terms).

4. Pricing

Pricing information displayed on this website is provided for general informational purposes and represents a preliminary planning estimate only. The current planning model bills driver pay at $450 per day in half-day increments, with a one-day minimum. A planning day is about 8 driving hours or roughly 500 miles, but route conditions, charging, weather, mountains, rest, access, and handoff time can change the billable time.

For a gas vehicle, the planning model uses about $0.18 per mile for fuel. Electric charging is not covered by that gas allowance and is billed at documented actual cost with receipts. The exact electric vehicle and battery matter because highway range and charging time vary greatly between models. Tolls are planned at about $0.02 per mile, lodging at $120 per night on multi-day trips, and the insurance surcharge at 8 percent of driver pay. Requests with less than 3 days notice add 5 percent.

Assigned-driver positioning travel is itemized for the exact route. The planning model selects the cheaper feasible option between a round-trip drop-off and a flight plus ground transport for each positioning leg. Driver pay, gas fuel where applicable, tolls, lodging, insurance surcharge, and positioning travel appear as separate planning lines. Electric charging is a documented actual-cost pass-through rather than a distance-based allowance.

Any future firm quote would be route-specific and depend on the vehicle, planned time, energy type, positioning, and other trip-related expenses. It would require all applicable operating prerequisites and a signed agreement before service begins.

Published rates are subject to change at any time without notice. The rate in effect at the time a service agreement is finalized governs that engagement.

5. Deposits and Payment

For any future approved booking, a deposit of 25 percent of the quoted service price would generally be required after the customer completes the required attestations and signed trip agreement. The quoted service price uses the day-rate and itemized trip-cost basis in Section 4. Payment alone would not authorize a trip if the vehicle, driver, route, authority, insurance, or other prerequisite is not approved. A deposit collected through Stripe would be subject to the following cancellation terms:

  • Cancellation 7 or more days before scheduled pickup: Full refund of deposit.
  • Cancellation within 48 hours of scheduled pickup: Deposit is forfeited and non-refundable.
  • Cancellation more than 48 hours but fewer than 7 calendar days before pickup: Deposit refund at SelectDrive's discretion based on circumstances and costs already incurred.
  • Driver travel: If positioning travel was booked for the assigned driver to reach the pickup location or leave the delivery location, that travel may or may not be refundable under the fare or reservation terms. Documented nonrefundable travel may be deducted from a refund as allowed by the trip agreement and applicable law.
  • Customer breach or failed handoff: If SelectDrive refuses, suspends, or ends a trip because the customer supplied false information, lacked authority to ship, presented an unsafe or materially different vehicle, concealed prohibited property, or failed to complete the agreed handoff, the signed agreement may allocate reasonable travel, towing, storage, lodging, inspection, cleaning, and return costs to the customer.

The signed agreement will state how any work already started is reconciled. Any approved driver time would remain on the half-day billing basis, and any electric charging already incurred would be supported by receipts rather than converted to a mileage allowance. The cancellation terms above, the signed agreement, and applicable law control any refund.

For an approved trip, the remaining balance would be due upon delivery or as otherwise stated in the signed agreement.

6. No Guarantee of Delivery Timelines

SelectDrive makes no warranties or guarantees regarding specific delivery dates or times. Trip duration is subject to factors outside our control, including but not limited to:

  • Weather conditions and road closures
  • Traffic delays and construction
  • Mechanical issues with the vehicle being transported
  • Driver availability and scheduling
  • Regulatory requirements and rest mandates
  • Police, court, customs, regulator, impound, or other lawful government action
  • Force majeure events

Estimated timelines are provided in good faith but are not contractual commitments.

7. Vehicle Transport and Liability

The confirmed booking identifies the driver assigned by SelectDrive. SelectDrive does not operate as an open marketplace or resell a customer's booking through an anonymous broker chain.

When the trip agreement includes or requires pickup and delivery condition documentation, the assigned driver and client should complete that record as directed. The booking confirmation and trip agreement control the required inspection and photo process.

Vehicle owners are strongly encouraged to maintain their own auto insurance throughout the transport period and to ask their insurer how the policy treats the planned driveaway service. The trip agreement and current insurance documents provided for the booking, rather than general website copy, control the coverage representations for that trip (see Section 8).

Responsibility for vehicle damage is governed by applicable law and the signed trip agreement. This website does not limit responsibility to damage caused solely by driver negligence. SelectDrive is not responsible for pre-existing damage, ordinary road wear disclosed by the driveaway model, or mechanical failure unrelated to SelectDrive conduct, except where applicable law or the signed agreement provides otherwise.

7A. Customer Representations and Warranties

By requesting, booking, or releasing a vehicle, the customer represents and warrants that:

  • The customer owns the vehicle or has current, written authority from the lawful owner to arrange the trip, and the move does not violate a title, lease, lien, court order, insurance requirement, or other legal restriction.
  • The vehicle information, VIN when requested, registration, insurance status, condition, dimensions, weight ratings, modifications, warning lights, keys, access instructions, and operating limitations disclosed to SelectDrive are complete and accurate.
  • The vehicle contains no contraband, illegal property, stolen property, firearms, ammunition, explosives, weapon parts, hazardous materials, unlawful proceeds, or other prohibited items.
  • No person will travel in or be left in the vehicle. A pet that travels well may accompany the vehicle it belongs to only when disclosed in advance and approved in writing in the trip agreement. Only the pet named in that agreement may accompany the vehicle; plants and all other living things are prohibited.
  • Any ordinary belongings must be disclosed in advance, approved in writing in the trip agreement, secured safely below the window line, and kept within the vehicle's load limits. The vehicle will contain no cash or negotiable instruments, medication, critical identity documents, irreplaceable valuables, other prohibited or undeclared property, or anything loose or unsafe. High-value items should not travel, and any declared exception requires advance written approval in the trip agreement.
  • The customer has reviewed the Prohibited Items and Vehicle Contents rules and will complete the required booking attestations honestly.

These representations continue through delivery. The customer must immediately disclose any change.

7B. Inspection, Refusal, and Right to Stop

SelectDrive and the assigned driver may request reasonable access to the passenger compartment, trunk, cargo area, storage areas, and reasonably accessible containers to compare the vehicle and contents with the customer's disclosures. SelectDrive will not break a commercial seal or force a locked container without the lawful owner's direction or other legal authority. The customer does not grant the driver authority to consent on the customer's behalf to a criminal search. SelectDrive and the driver may comply with a warrant, court order, or other lawful instruction and may take reasonable steps to protect safety.

SelectDrive may refuse pickup, delay departure, suspend performance, or abandon further performance if the vehicle, contents, documents, customer conduct, route, weather, or another condition appears illegal, unsafe, materially misrepresented, or inconsistent with the signed agreement. When reasonably possible, SelectDrive will leave the vehicle at a safe and lawful location, return it, arrange storage or towing, or follow lawful instructions from authorities. The customer is responsible for reasonable resulting costs when the condition was caused by the customer's breach, property, omission, or misrepresentation, subject to the signed agreement and applicable law.

7C. Seizure, Impound, and Government Delay

If police, a court, customs, a regulator, a property owner, or another lawful authority stops, searches, delays, impounds, or seizes the vehicle or property, SelectDrive may comply with lawful instructions and notify the customer when permitted. SelectDrive cannot promise release, continued movement, delivery, or a particular response time while another authority has control.

To the fullest extent allowed by law, the customer bears loss, penalties, delay, storage, towing, legal expense, and reasonable response costs caused by the customer's property, lack of authority, false statement, omission, or breach of these terms. This allocation does not excuse SelectDrive from responsibility imposed by applicable law for its own negligence or willful misconduct.

7D. Incidental Pet and Belongings Approval

A pet that travels well may accompany the vehicle it belongs to, and ordinary belongings that fit safely below the window line may be accommodated, but both require advance disclosure and written approval in the trip agreement. Approval is separate from the price estimate and is never automatic. These accommodations are incidental to delivering the vehicle. SelectDrive does not offer household goods moving, standalone goods delivery, or standalone pet transport. No person may ever travel in the vehicle.

Every pet and item must match the written approval, and undeclared property is not accepted. No site-wide personal effects dollar limit has been approved. High-value items should not travel, and any declared exception beyond ordinary belongings requires advance written approval. An approval must not include prohibited, concealed, fragile, perishable, irreplaceable, or unsafe property. Customers must not assume that any auto, cargo, or other insurance covers property inside a vehicle or pet-related loss.

8. Insurance Disclosure

Insurance and operating requirements can vary by trip, route, vehicle, assigned driver, and service model. Before service begins, clients should request and review the current Certificate of Insurance and any operating identifiers represented as applicable to the booking. The policy, certificate, and trip agreement determine the actual terms; this website does not expand or replace them.

Vehicle owners should keep their own personal or business auto policy active and confirm the planned arrangement with their insurer. Written approval for a pet or ordinary belongings does not establish insurance coverage. Customers should not assume any auto, cargo, or other policy covers property inside the vehicle or pet-related loss.

9. AI Assistant Disclosure

This website uses an AI-powered assistant ("Pilot") to answer questions, provide information about our services, and generate preliminary quotes. Please be aware of the following:

  • AI-generated quotes are estimates only and are not binding until confirmed by a human representative of SelectDrive.
  • The AI assistant does not have the authority to make binding commitments, enter into agreements, or guarantee pricing on behalf of SelectDrive.
  • Information provided by the AI assistant is for general guidance and may not reflect the most current pricing, availability, or service terms.

10. Electronic Communications

SelectDrive may communicate with you by email and through the website about an inquiry, account, quote, or service engagement. Transactional messages are part of providing the requested service. Marketing messages include an opt-out method, and suppression requests are honored for future marketing communications.

11. Payment Processing

Payment processing is handled by Stripe, Inc. SelectDrive does not store, process, or have access to your full credit card numbers. All payment transactions are encrypted and processed in accordance with Payment Card Industry Data Security Standards (PCI DSS). Your use of Stripe's payment services is subject to Stripe's Terms of Service.

12. Data Collection

Information about how we collect, use, and protect your personal data is described in our Privacy Policy. By using this website, you acknowledge that you have reviewed and agree to the practices described in the Privacy Policy.

13. Contact Form and Website Use

This website uses Cloudflare Workers to receive contact and quote request submissions. By submitting a form, you agree to provide accurate information and acknowledge that your submission will be received and stored by SelectDrive. Submitting a contact form is not a binding service request.

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the site or interfere with any other party's use of it.

14. Third-Party Content and Links

This website may reference or link to third-party services, platforms, or content. SelectDrive is not responsible for the accuracy, availability, or practices of any third-party websites or services. Links to third-party content do not constitute an endorsement.

15. Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, express or implied. SelectDrive does not warrant that the website will be error-free, uninterrupted, or free of viruses or other harmful components. Information on this website is subject to change without notice.

16. Limitation of Liability

To the fullest extent permitted by applicable law, SelectDrive and SelectDrive LLC shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profit, lost business, missed event, substitute transportation, or emotional distress arising from website use or a service engagement. The signed agreement may address loss of use and other direct losses for the specific trip.

Liability for a customer vehicle, accepted personal effects, or commercial freight can be governed by federal or state transportation law, including rules that require a written declared-value or rate process for a valid limitation. This website does not create a generic transport-liability cap or release. Applicable law, the signed agreement, shipping documents, declared value, and policy terms control. Nothing in these terms excludes a warranty, remedy, or liability that applicable law does not permit the parties to waive.

17. Indemnification

You agree to indemnify, defend, and hold harmless SelectDrive, SelectDrive LLC, its owner, drivers, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to:

  • Your vehicle's pre-existing condition, undisclosed mechanical issues, or defects
  • Any misrepresentation of vehicle condition, ownership, or legality
  • Prohibited, concealed, unsafe, or undeclared property in the vehicle
  • A seizure, impound, fine, or delay caused by the customer's property, instructions, missing authority, or inaccurate disclosure
  • Your breach of these Terms of Service
  • Your negligence or willful misconduct

18. Commercial and Fleet Service Terms

A commercial inquiry, capacity discussion, pilot plan, or quote is not a dispatch commitment. A separate signed commercial agreement must identify the parties, scope, vehicles, cargo, lanes, service levels, pricing, cancellation rights, insurance responsibilities, claims process, workforce model, and the entity legally responsible for transportation.

Each commercial customer represents and warrants that it has disclosed whether trucks will be empty or loaded, the exact commodity, maximum load value, temperature or sanitation requirements, security requirements, vehicle ratings, trailer configuration, and whether each move is interstate or intrastate in character. Processed or manufactured food is not treated as automatically exempt from economic regulation. High-value goods require written cargo and security approval.

If the customer remains the motor carrier and SelectDrive supplies recruiting, scheduling, or administrative support, the customer must genuinely retain and perform the carrier functions allocated to it. These may include truck ownership or lawful lease, dispatch, route and delivery control, driver acceptance, safety management, required driver qualification and drug-testing records, hours-of-service and ELD control, inspection and maintenance, accident response, cargo claims, and insurance. A USDOT number is not the same as separately required operating authority, and neither identifier may be rented or used merely as a label for another entity's carrier operation.

If SelectDrive is identified as the motor carrier, no movement will start unless the required operating authority has been granted and is active, the correct insurance filings and policies apply, the drivers and vehicles are qualified, and the written agreement assigns all required duties. SelectDrive does not make those project-specific representations through general website copy.

Commercial capacity is subject to qualified driver availability and may be reduced, rescheduled, or declined when a driver, vehicle, cargo, route, authority, insurance approval, safety requirement, or customer document is missing. No minimum volume, dedicated capacity, exclusivity, or service level exists unless the signed commercial agreement states it.

A Certificate of Insurance is evidence of a policy as of its issue date. It does not amend coverage, make the certificate holder an insured, or override exclusions, deductibles, endorsements, cancellation terms, or policy limits. The policies and signed agreement control.

19. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms of Service or to any service provided by SelectDrive shall be resolved through binding arbitration administered in Polk County, Iowa, in accordance with the rules of the American Arbitration Association. Either party may seek relief in the small claims court of Polk County, Iowa, for disputes within that court's jurisdictional limits as an alternative to arbitration.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.

20. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law principles.

21. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

22. Changes to These Terms

SelectDrive reserves the right to update or modify these Terms of Service at any time. Changes will be reflected by updating the "Last updated" date at the top of this page. Continued website use may be governed by the current site-use terms. A revised transport or commercial term does not replace an already signed agreement unless the parties agree as that agreement and applicable law permit.

23. Contact

Questions about these Terms of Service may be directed to: